1. Our Commitment to Responsible Gaming
At GladiatorsBet, we want your experience in our online casino to always be exciting, fun, and safe. Gambling should be seen strictly as a form of entertainment and not as a way to generate income or pay off debts.
However, we understand that gambling can become problematic for some players. Therefore, we are committed to creating a responsible gaming environment and offer various tools to help you maintain control over your gambling behavior.
2. Protection of Minors
It is strictly forbidden for individuals under 18 years of age (or the legal age of majority in your jurisdiction) to open an account or play at GladiatorsBet. We conduct electronic age verifications to enforce this.
- For Parents: We recommend parents install filtering software (such as NetNanny or CyberPatrol) to block access to gambling websites for minors when they share the same computer or devices.
- Ensure your login details are always securely stored and do not leave the "Remember Password" function enabled if children are around.
3. Tools to Stay in Control
We encourage all our players to set limits before they start playing. You can set the following limits via your account settings or by contacting our customer support:
- Deposit Limits: Determine the maximum amount you can add to your account per day, week, or month.
- Loss Limits: Limit the amount you can lose in a specific period (day/week/month). This prevents you from exceeding your original budget.
- Session Limits: Set how long you can stay logged in during a single gaming session. Once the time is up, you will be automatically logged out.
- Session Notifications (Reality Check): Receive periodic pop-ups on your screen (e.g., every 30 or 60 minutes) reminding you how long you have been playing and what your net win/loss is during that session.
4. Recognize the Signs of a Gambling Problem
It is important to honestly evaluate your own gambling behavior. Ask yourself the following questions. If you answer "Yes" to multiple questions, we strongly recommend you take a break and seek help:
- Do you play to escape problems, stress, or loneliness?
- Do you spend more money on gambling than you can afford to lose?
- Do you borrow money, or sell possessions, to finance your gambling behavior?
- Do you try to win back your losses immediately by betting larger amounts (chasing losses)?
- Do you lie about the time or money you spend on gambling to your family or friends?
- Does gambling have a negative impact on your work, studies, or personal relationships?
5. Time-Out and Self-Exclusion
If you feel you need to take a step back from the digital arena, we offer options to temporarily or permanently pause your account:
- Time-Out (Cooling-off Period): Take a short break. You can block your account for a period of 24 hours, 7 days, or 30 days. During this time, you cannot deposit or play, but you can withdraw any remaining funds.
- Self-Exclusion: For a longer or permanent break. By choosing self-exclusion, your account will be closed for a minimum of 6 months (up to permanent). During this period, it is impossible to reopen the account or create a new account. Furthermore, we will remove you from all our marketing communications.
6. Independent Help and Support
If gambling is no longer fun and has become a problem for you, don't be afraid to seek help. There are various professional and anonymous organizations available that offer free advice and support:
- Loket Kansspel (Netherlands): Central place for help and guidance. (www.loketkansspel.nl)
- AGOG: Self-help groups for gamblers and their loved ones. (www.agog.nl)
- Gamblers Anonymous: An international fellowship of men and women who share their experiences to solve their gambling problem. (www.gamblersanonymous.org)
- GamCare: A leading provider of information, advice, and support for anyone affected by problem gambling. (www.gamcare.org.uk)
7. Contact Us
If you have questions about our Responsible Gaming tools, or if you want to immediately set limits or a self-exclusion and need help, please contact our trained customer support immediately. We are available 24/7.